VI. Service and brand of Xu's Carpets
Xu's Carpets has generally perfected its pre-sales, in-sales and after-sales services in the winter of 1995. There are detailed hotline and network consulting services before sales. In addition, there is also a jeep as running-about service vehicle. During sales process, quality purchase guiding service will be provided. Product return or replacement service can be guaranteed within half a year after the sales while cleaning and repair service can be guaranteed within one year after the sales. Meanwhile, in order to improve its corporate image, it has also designed its own brand and trademark, i.e. Xu's. In all these years, Xu's has always maintained its commitment and has been regarded by customers as the best and most reliable brand in Beijing.
VII. Culture of Xu's Carpets
The development history of Xu's is also a history of cultural accumulation of Xu's. Now Mr. Xu is no longer just working for money. He was deeply obsessed with fondness of carpets. Therefore, he has begun to conduct study over carpet culture and development history. As for carpet culture, in 1996, there were already reporters and news media of various countries that visited the company and interviewed him. He kept on looking for books on carpets and studying the development history, dyeing, production techniques and pattern indications of carpets. His largest wish is to establish a China carpet museum and to illustrate the culture and collection funs of carpets to more people. From 1996 to the summer of 2000, he kept on studying carpet culture and has held many lectures in Beijing and Shanghai. Meanwhile, more and more people begin to know him and more and more customers come to his company. In the summer of 2000, he established another company, Beijing Xu's Cultural and Artistic Center and expanded the services of the company to classical furniture and ceramics. Now he has another wish, i.e. writing a book of Collection Appreciation of Chinese Carpets, which he prepares to translate it into English and get it published both in Chinese and English.
VIII. Helping people while making money
Ever since Mr. Xu has just laid a certain foundation for his career, he would attend once or twice donation to schools in backwards regions of China activities every year that are held in some foreign embassies or hotels. And he does this for no fame and gain.
IX. Looking into the future market
Right now, as the source of antique carpets is very scarce and the costs are very high, the prices of antique carpets have always been rising up, especially in overseas market, where the prices are usually 6 to 10 times higher than that in domestic market. The scarceness of goods source and the active participation of overseas collectors and traders have made domestic collection lovers unable to afford for antique carpets. Considering that goods source is running out and the antique carpet purchasing market is withering, Mr. Xu plans to keep the antique carpets currently held by him and establish a China carpet museum if economic conditions permit. And in order to satisfy the requirements of some collection users, Mr. Xu has taken advantage of his years of achievements in the research and development in antique carpets and decided to push out his works and created Xu's new collection carpets.
X. New works of Xu's new collection carpets
1. Mr. Xu adopts plant, drug and natural mineral dyestuffs, which are achievements of his years of research. The features of these dyestuffs: (1) there is no harm to the wool quality and the oiliness of the wool can be protected, which can prolong the service life of the carpets; (2) the most important merit of natural dyeing is that the more it is used, the more beautiful it will become. With the time goes on, after sunshine and oxidation and wind blowing, some nature colors will become very soft and beautiful; (3) no cross color will happen with natural colors, and the shallow color on the edge will not be contaminated with other colors.
2. Wools Wools used in the traditional Chinese carpets in Xu's new collection carpets are all produced in Ningxia without any improvement. Ever since ancient times, Ningxia has been full of saline lands and wools produced there have more under hair with cashmere contents higher than that in other regions. Meanwhile, wools are cut only once a year in local area with excellent quality, long fiber and high content of bright cashmere. Wools produced in this region are much better than that produced in the Central Plain region of China (in many regions, wools are cut twice a year including spring wool and autumn wool). Therefore, in the Ming and Qing Dynasties, due to the merits of softness, brightness and oiliness of Ningxia wool along with exquisite handicraft, Ningxia was designated as the production base of carpets for loyal families and temples. Wools used in Tibetan-style carpets in Xu's new collection carpets are all directly acquired in Tibet with features including no guard hair, adequate under hair and bold and decent carpet patterns. Wools used in Sinkiang-style carpets in Xu's new collection carpets are all directly acquired from Hetian region of Sinkiang with thin furs, long fiber and excellent elasticity (similar to Zelanian wool and bright and beautiful colors.
3. Cotton wools used in Xu's carpets are all produced through manual spinning. As for manual spinning for carpets, cotton threads and woolen threads must be mentioned here. In ancient times, threads were made manually. The merits of hand spinning are that only unimproved wools are use and the under hair content in the wool is high while the cashmere is thin and fiber is short and cashmere can be spun directly in the wool yarns without carding the order of wools in hand spinning. Therefore, cashmere content is high in the wool yarns in hand spinning along with high elasticity, strong pulling force and intensity and beauty and durability. However, the costs are several times higher than machine spinning. And one worker can only spin 100 to 150 grams of cotton threads plus wool threads one day.
XI. Products developed and manufactured by Xu's have won great fondness among customers in many countries around the world. And after the successful experiment, Xu's Company has produced one piece of Xu's new collection carpet for national government leaders. And leaders of some European countries have also ordered some Xu's new collection carpets and high appraisal has been given.
XII. Durability and decorating features of Xu's new collection carpets
1. Durability and commemorativeness Materials used in Xu's new collection carpets are all exquisitely selected. And dyestuffs used in the carpets are all pure natural dyestuffs to protect the wool quality. And the intensity required in hand spinning is much higher than that in machine spinning. All these can prolong the service life of Xu's new collection carpets to hundreds even thousands of years under normal service conditions. Therefore, one generation invests, several generations benefit. They are really testimonial articles that can be inherited forever.
2. Decorating functions: it can make your house more luxury and beautiful.
3. Comfort. What are used in Xu's Carpets are all pure natural high-class materials, which are由very soft and comfortable. When you get back home after a busy day, walking on the magnificent Xu's new collection carpets, you will feel soft and comfortable and completely relaxed from the tiredness.
4. Patterns of Xu's new collection carpets. All carpet patterns are elaborately designed by Mr. Xu and designers in Xu's Design Room after market survey with prediction of an excellent marketing situation. After registration, the patterns will be produced in limited numbers.
XIII. Investment and financing According to the foregoing introduction, in the future using process, Xu's new collection carpets you purchased will not be depreciated but be appreciated. And in order to facilitate the future appreciation and production capability of Xu's new collection carpets, Xu's company can only satisfy the requirements of 10% of collectors and users. If only 200 pieces of carpets are produced in one pattern and after the completion of selling all the carpets, the 201st customers appears and would like to pay more money for this pattern, we can help the pattern owners providing information and you can make a profit if you want to transfer your carpets. Meanwhile, Xu's new collection carpets are products away from high technologies. With the scientific development and social advancement, pure handicraft industry will be faced with more and more serious crisis with fewer and fewer people engaged in the industry, which more displays the preciousness of thousands of years of traditional handicraft of China. Therefore, Xu's new collection carpets can not only be taken as consuming articles and investment for long term value protection, they will also become objects of competing auctions years later.